By attending this 3.75 hour course, real estate licensees will learn about the changing demographic of Minnesota population. By examining the diversity of the population, licensees will gain insight as to unique cultural aspects of different groups to better effect communication and serve consumers well. Discussing agency terms can be a foreign concept for real estate consumers, especially if English is not their first language. By reviewing agency disclosure requirements, licensees will be exposed to a better understanding of agency terms and how to explain them to a consumer.